Eliot is the name of the neighborhood in Portland, Oregon where the company was founded and originally headquartered. Michael Kanter is the founder and de facto Eliot of Eliot's Nut Butters.
At this time we only ship to US addresses.
We always aim to make sure our customers love our products, but if you're not satisfied with your order please let us know. Just email us directly at firstname.lastname@example.org and we’ll see what we can do to make things right.