FAQ
General
Who's Eliot?
 

Eliot is the name of the neighborhood in Portland, Oregon where the company was founded and originally headquartered. Michael Kanter is the founder and de facto Eliot of Eliot's Nut Butters.

 
Do you use palm oil in your nut butters?
 
 
Do you add a lot sweeteners to your nut butters?
 
 
Do these nut butters separate and need to be stirred?
 
 
What are the white spots on top of the Oregon Hazelnut Chocolate Spread?
 
 
What if I have an issue with a jar or my order?
 
 
Shipping
Do you ship overseas?
 

At this time we only ship to US addresses.

 
How long will it take to get my order?
 
 
What shipping carriers do you use?
 
 
What if something breaks in my order?
 
 
Returns
Can I return my product?
 

We always aim to make sure our customers love our products, but if you're not satisfied with your order please let us know. Just email us directly at info@eliotsnutbutters.com and we’ll see what we can do to make things right.